We built this for Origin

This isn't a slide deck. It's a working AI agent that handles patient questions about appointments, insurance, pelvic health services, and more. Try it — ask it anything a patient would.

Meet Lorikeet

AI support that gets healthcare right

Lorikeet is purpose-built for complex, regulated industries where getting it wrong isn't an option. Two products work together to deliver patient support that's accurate, empathetic, and continuously improving.

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Concierge

Your AI patient support agent

Concierge handles real patient conversations across voice, chat, and email — not with canned responses, but with genuine understanding of your services, policies, and the sensitivity that pelvic health conversations require.

  • Resolves patient inquiries end-to-end across every channel
  • Follows your exact workflows — appointment rescheduling, insurance verification, service guidance
  • Knows when to handle it and when to involve your team
  • Available 24/7, including evenings and weekends when patients need it most
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Coach

Turn insights into action

Coach measures the quality of every patient interaction — human and AI — then finds root causes and fixes problems at the source. Not a sample of tickets. Every single one.

  • Scores 100% of conversations against your quality standards
  • Identifies knowledge gaps, policy conflicts, and workflow issues
  • Proposes specific fixes — update this article, adjust that workflow — then implements them with your approval
  • Conversational analytics: "Why did patient satisfaction drop this week?"

Built for the conversations that matter most

Patients reaching out about pelvic health, pregnancy recovery, or bladder concerns are often feeling vulnerable and uncertain. Origin's ethos — "there's no such thing as TMI" — is exactly the kind of tone Lorikeet is designed to match. Warm, normalizing, never clinical when it should be compassionate.

What Lorikeet can deliver for Origin

Real logic for real patient scenarios

This demo was built from scratch for Origin. Real workflows for appointment management, insurance questions, service matching, and new patient onboarding — all handled.

Appointment rescheduling

Patients can reschedule their PT sessions conversationally — the agent confirms their existing appointment, offers available slots, and handles the change end-to-end.

📞 Voice 🗨 Chat

Insurance and coverage

Answers "does my insurance cover this?" clearly. Walks patients through coverage verification, explains self-pay pricing, and helps with HSA/FSA questions — no more phone tag.

🗨 Chat 📞 Voice

Service matching

Helps patients figure out which Origin service fits their needs — whether it's postpartum recovery, pelvic pain treatment, pregnancy prep, or menopause support — based on their symptoms and life stage.

🗨 Chat 📞 Voice

New patient onboarding

Guides first-time patients through getting started: what to expect, how to prepare, virtual vs. in-person options, and everything they need to feel confident before their first visit.

🗨 Chat 📞 Voice

🔒 Guardrails that actually work

No medical diagnoses. No treatment recommendations beyond what your team has approved. No insensitive language around pelvic health, pregnancy loss, or body image. The AI stays within the boundaries you define — always.

🔌 Ready for your systems

This demo shows the patient experience. In production, Concierge connects to your scheduling system, patient records, and insurance verification tools — so rescheduling actually reschedules, and coverage checks pull real plan data.

Try it live

Talk to the AI agent we built for Origin

This is a working agent, not a mockup. Ask it anything a patient would — about rescheduling an appointment, checking insurance coverage, understanding which service is right, or getting started as a new patient.

Try the chat agent

Ask about rescheduling appointments, insurance coverage, which service is right for your needs, or how to get started as a new patient.

Try asking about

Reschedule my appointment Does my Aetna plan cover this? I'm postpartum — what do you offer? How do I get started?
👉 Click the chat icon in the bottom-right corner to start a conversation

The widget appearance, colors, and greeting are all customizable to match Origin's brand.

Try the voice agent

Call the number below and have a real conversation with the AI agent. Ask about rescheduling, insurance, services, or anything a patient might call about.

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Origin AI support line

(662) 920-1912

Tap to call on mobile

Try asking about

I need to reschedule my appointment Do you accept UnitedHealthcare? What services do you offer for pelvic pain?

Voice, accent, language, and call flow are all configurable. This demo uses a US number — local and toll-free numbers available in any region.

Ready to add the world's best CX AI?

Connected to your actual patient data. Handling your real support volume. This sandbox is just the start.